Last updated: October 2026
Pinnacle Gate Research Institute Ghana Ltd (“Pinnacle Gate”, “we”) respects your privacy. This policy explains what personal data we collect through this website and in our research work, how we use it, and your rights under Ghana’s Data Protection Act, 2012 (Act 843).
Who we are
Pinnacle Gate Research Institute Ghana Ltd, Madina, adjacent Madina Astro Turf, Accra, Ghana. Email: info@pgresearchinstitute.com. Phone: +233 59 180 5869.
Information we collect on this website
- Enquiry and proposal forms: your name, organisation, email address, phone number and the project details you choose to share.
- WhatsApp and email: the details you send us when you contact us directly.
- Technical data: basic information your browser sends, such as IP address, browser type and pages visited, collected by our hosting provider and any analytics tools we use.
How we use it
- To respond to your enquiry and prepare proposals.
- To deliver and manage the services you commission.
- To improve this website.
- To meet our legal and accounting obligations.
We do not sell your personal data, and we do not use it for unrelated marketing without your consent.
Research participants
When we collect data from survey respondents, interviewees or focus group participants, we explain the purpose of the research, obtain informed consent, and protect participants’ identities. Research data is used only for the purpose agreed with the commissioning client and is reported in a form that does not identify individuals unless they have agreed.
Sharing
We share personal data only with our staff and contracted researchers who need it to do their work, with service providers that host or support our systems, with clients as agreed in a research contract, or where the law requires it.
Security and retention
We take reasonable technical and organisational measures to protect personal data against loss, misuse and unauthorised access. We keep it only as long as needed for the purposes above or as required by law.
Cookies
This website uses cookies that are necessary for it to work, and may use analytics cookies to understand how visitors use it. You can block or delete cookies in your browser settings.
Your rights
Under Act 843 you may ask to access the personal data we hold about you, ask us to correct or delete it, and object to its processing. Contact us at info@pgresearchinstitute.com. You may also contact the Data Protection Commission of Ghana.
Changes
We may update this policy. The date at the top shows the latest version.