Pinnacle Gate Research Institute Ghana Ltd

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Practical guides and analysis on research, data and evidence for decision-makers in Ghana and West Africa.

Pinnacle Gate analyst presenting key business performance metrics

How to Write an M&E Framework That Donors Approve (With a Template)

The six steps to an M&E framework that donors trust, with examples of strong indicators and a template table you can...

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Pinnacle Gate researchers reviewing survey data with a client in Accra

Customer Satisfaction Surveys for Banks and Telcos in Ghana: Methods and Metrics

CSAT, NPS and Customer Effort explained, the drivers that matter for banks and telcos, the right survey methods for Ghana, and...

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Pinnacle Gate lead consultant presenting a strategic project portfolio

How to Choose a Market Research Company in Ghana: 10 Questions to Ask

Ten questions that separate strong research firms from weak ones, a simple scoring sheet for proposals, and red flags to watch...

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Pinnacle Gate consultant advising a client on research results

Baseline, Midline and Endline Surveys: A Practical Guide for NGOs in Ghana

What each survey is for, how to keep them comparable, why before-and-after is not the same as impact, and a practical...

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Pinnacle Gate data analyst walking a client through sales trend analysis

Outsourcing Data Analysis in Ghana: What You Get and How to Choose a Provider

When to bring in outside analysts, what professional data analysis involves, the deliverables to expect and eight questions to ask a...

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Pinnacle Gate analyst presenting African market research findings

How Much Does Market Research Cost in Ghana? What Drives the Price

The seven factors that set the price of a market research study in Ghana, how a budget breaks down, and how...

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